Refund Policy for JM Entertainment LLC

Effective Date: 1/10/2025

At JM Entertainment LLC, we strive to ensure that all customers are satisfied with our services. Below is our policy for refunds in the event of a rescheduled event.

1. Refund Eligibility

In the event that an event must be rescheduled, a full refund will be issued if a rescheduled date is not announced within 30 days of the original event date.

2. Processing Refunds

Refunds will be processed using secure, PCI-compliant payment systems. The refund will be issued to the original method of payment within 7-10 business days.

• Refund Process: Refunds will be issued through our PCI-compliant payment provider. We do not store sensitive payment information, ensuring secure processing.

3. Rescheduling Policy

If the event is rescheduled within 30 days, your tickets or services will be honored for the new event date. If you are unable to attend the rescheduled event, you may request a refund.

4. How to Request a Refund

To request a refund, please contact our customer service team at [email protected] or call us at 803-288-8319.